ZIRO13 Policies
Ground rules for using the marketplace, support system, and ZIRO13 community.
Terms of Service
By using ZIRO13, you agree to provide accurate account information, use products within their license terms, and communicate respectfully when submitting tickets or orders.
- Premium products and custom services are processed after confirmation via ticket or official Discord.
- Redistribution of paid products without written permission is strictly prohibited.
- Refund or revision requests are reviewed based on order details and delivery outcome.
- ZIRO13 reserves the right to suspend accounts that violate platform rules.
Privacy Policy
ZIRO13 stores account data necessary for login, ticketing, and product management. This information is used solely to provide and secure our services.
- Passwords are stored as hashed values — never in plain text.
- Ticket attachments are only accessible by the relevant user and authorized team members.
- We do not sell or share personal data with third parties.
- Users may request data assistance through a support ticket.
Community Guidelines
The ZIRO13 community exists for safe collaboration between creators, customers, and the support team.
- Respect other users — no spam, fraud, or harassment of any kind.
- Report product issues with relevant evidence via ticket.
- Content or activity that violates platform rules may be rejected or result in account suspension.
- Impersonating ZIRO13 staff or other users is not allowed.
Last updated: June 2026 · Questions? Open a ticket